Thank you to our volunteer network at VHS!

Our team and communities appreciate the support of a network of volunteers who provide companionship, assistance and support to our residents, their loved ones and the staff. During National Volunteer Week, we are recognizing a few volunteers who have made a difference to our communities.

Virginia Health Services is lucky to have so many volunteers who give their time to our communities. Last year we highlighted those who provide church services at Coliseum, long-time volunteer at Walter Reed Ray Agtay, quilter and volunteer extraordinaire Gala Damato at The Hamilton Assisted Living, and Martha and Jerry Dodson at The Huntington Assisted Living, who do a craft each month with the residents.

Volunteers from Therapy Dogs International are so giving of their time, and their pets, visiting residents at several of our communities weekly. Master Gardeners from Hampton, Newport News and Walter Reed do craft sessions monthly with residents at Northampton, James River and Walter Reed.

There are many churches and individuals who host services, Bible studies and gospel music sessions across our communities.

At Northampton, Wanda has called Bingo for 32 years. She previously worked in the dietary department. “I love it,” she said.

We can’t do what we do without the kindness of our volunteers. Thank you to all who take the time!

Here are a few more volunteer stories:

THE HAMILTON ASSISTED LIVING

Dottie James

Dottie James started volunteering to lead Bible study shortly after The Hamilton opened. Her aunt had moved in and shared with Dottie she missed church and Bible study.

“God kind of tapped me on the shoulder and said, ‘you can do something about that,’” Dottie said.

She had led a Bible study group at The since, with a brief hiatus at the start of the COVID-19 outbreak and to deal with a personal health issue. She has led the group in-person and virtually in that time.

“I made the decision to do this for my aunt,” Dottie said. “I will come as long as I can be here.”

She has led Bible study, written Bible studies for her church and helped teach the upcoming group of leaders. She feels called to provide Bible study to those who need it off campus.

“These women miss church. They miss the fellowship of their church circles. They miss all of that,” Dottie said. “This gives them a chance. I’ve seen community build within this group and I love that.”

Bible study leader Dottie James

She said she teaches straight from the Bible – the group picks the book they want to go through.

“I try to teach everything in context. When there are places different churches may interpret differently, we acknowledge that and I have them share ‘what’s your experience with this topic,’” she said.

One resident has been with the group since foundation.

“The people here, the residents here are wonderful. They’re a little bit invisible in the community, but they have value, worth, they’re worth knowing and spending time with, and I love that I get to do that,” Dottie said.

“It’s a very supportive, welcoming place to volunteer. Kirstie is nothing short of amazing, she has so much energy. I appreciate all the support she gives to gather the women and help them get to the activity room for Bible study.”

Dottie has lived primarily on the Peninsula, and originally is from Newport News. She attended college at Virginia Tech and taught high school math in southwestern Virginia for two years before moving back east.

Dottie also is a creative person who likes to create using paper medium. She was one of seven original founders of Blue Skies Gallery in downtown Hampton, and was involved for seven years.

“I’m very proud we created something that’s still there,” she said. While it has changed formats over the years, its main concentration is still on displaying work by local artists.

LANCASHIRE NURSING AND REHABILITATION CENTER

Joyce Taylor

The residents at Lancashire love volunteer Joyce Taylor, and the feeling is mutual.

Joyce is a daily presence at Lancashire, volunteering for just about any activity, including Bingo and wine and cheese tastings. The former Lancashire dietary team member also occasionally eats lunch with a group of residents.

If she isn’t there, the residents will request Activity Director Amber Watson call and encourage her to visit.

“She’s like family,” Amber says.

The Lancaster County native is typically at Lancashire from 10 a.m. to 4 p.m. most days.

“She’s a big help with everything,” Administrator Amy Payne says.

WALTER REED NURSING AND REHABILITATION CENTER

Kristy Gust

Kristy Gust has volunteered with Walter Reed for almost three years. What started as having Bible study with a friend who was a resident has grown to weekly Bible study sessions held in the dining room.

Fishers for Men Ministries also developed about three years ago, led by Kristy and Pastor D. “It blew up. God has expanded the territory,” Kristy said.

Supported by Petsworth Baptist Church and other church partners, the ministry offers two outreach events at Walter Reed each year. The group is hosting a “yard sale” for residents, plus food from Scoot’s BBQ, sno-cones and bluegrass music, on Saturday, April 27.

Kristy said the “yard sale” items are donated by church members and are free to residents. Once everyone has shopped, the “sale” is open to Walter Reed team members.

“We want to get them outside to do something they normally wouldn’t be able to do,” Kristy said. “We love, love, love those residents. They’re precious to god and they’re precious to us. … Also, the team does such a phenomenal job taking care of the residents. I know all of them by name and it’s a joy to work with them.”

Fishers of Men Ministries also hosts a holiday party for residents, their loved ones and the Walter Reed team. Kristy and Pastor D also do Bible study at the men’s and women’s prisons in Henrico and do street ministry at the bus station in Richmond.

Following a long illness, Kristy says she was saved and born again four years ago.

“I want to do what God’s called me to do now – love God and love people,” she said, adding volunteering is “something that more people should get involved with – it’s a blessing in blessing others, and brings deep sense of fulfillment when you can help somebody else.”

During events, several others from the church volunteer at Walter Reed.

“We’re thankful to be there. It’s a privilege and honor to work with them,” she said. “I look forward to being there and look forward to these outreaches.”

YORK NURSING AND REHABILITATION CENTER

George Conway

You can find George Conway at York almost every afternoon. He visits his wife and also volunteers with the recreational therapy team to provide companionship and support for the residents.

He has a drawer of tools to do odd jobs around the activity room, including fixing bookcases. And he builds the frames for the residents’ completed puzzles to be displayed. There are several hanging on the walls of the activity room and in the dining room. Some are hung in resident rooms as well.

George Conway spends time daily at York, to visit his wife and other residents. He also builds frames for puzzles and other handyman help.

“I was here and I like working with people, being around people – and they needed some help in here,” he says of volunteering at York. “Just trying to make life more comfortable for (the residents). They don’t have anywhere else to be, why not make it more comfortable for them.”

No stranger to volunteering, George spent 32 years with Odyssey of the Mind as a judge and problem-solver (ending his run as state problem-solver). He was pulled out of retirement this year to be a judge. He also was a docent at Virginia Air and Space Center for about seven years and volunteered at Animal Aid Society no-kill shelter in Hampton for 10 years.

Fort Monroe was the final assignment for the retired Army lieutenant colonel – who did tours in Vietnam and Korea. He and his wife settled their family in York County because he was done moving around.

“People need people – and a lot of these folks don’t have anybody,” he said. “I try to come in and make them smile. I don’t stay very long, but I’m here every day for a couple of hours.”

VHS HOSPICE

Our VHS Hospice team is recruiting volunteers to help provide comfort and compassion to the individuals in their care and their loved ones.

“It’s really a privilege to work with these individuals,” says Julie, who has volunteered with Hospice for about six years.

VHS Hospice social worker and volunteer coordinator Ariane Minette says the team provides all training, including study guides and discussion of scenarios. Volunteering is about 90% companionship, she says.

“Volunteers should have empathy and commitment to the individuals and their families. We’re looking for people who want to engage with others,” she says.

Hospice is recruiting in all communities across the Peninsula, Williamsburg, York County and the Gloucester area. There are also opportunities to volunteer in the Hospice office, answering phones and responding to emails.

“We are very grateful for whatever time can be given,” Ariane says.

If being a volunteer with VHS Hospice is of interest to you, visit vahs.com/hospice-volunteer to learn more.

Volunteer with VHS

All of Virginia Health Services’ communities are happy to accept volunteers.

Church and youth groups, school service organizations, Greek life and other college organizations, and individuals are needed to help facilitate activities and provide social interaction and support to Residents.

VHS Hospice also is looking for volunteers interested in assisting those in end-of-life care and their caregivers.

Contact the community nearest you to apply and discuss options with our team.

Volunteer locations

Coliseum Nursing and Rehabilitation Center

Address: 305 Marcella Road, Hampton, Virginia 23666

Phone: 757-827-8953

Contact: Shawn Hill, Activities Director

The Hamilton Assisted Living

Address: 113 Battle Road, Yorktown, Virginia 23692

Phone number: 757-243-8559

Contact: Kirstie Saunders, Activities Director

The Huntington Assisted Living

Address: 11143 Warwick Blvd., Newport News, Virginia 23601

Phone: 757-223-0888

Contact: Devyn Hotop, Activity Director

James River Nursing and Rehabilitation Center

Address: 540 Aberthaw Ave., Newport News, Virginia 23601

Phone: 757-595-2273

Contact: Shawn Hanberry, Activity Director

Lancashire Nursing and Rehabilitation Center

Address: 287 School St., Kilmarnock, Virginia 22482

Phone: 804-435-1684

Contact: Amber Watson, Activity Director

The Newport Nursing and Rehabilitation Center

Address: 11141 Warwick Blvd., Newport News, Virginia 23601

Phone: 757-595-3733

Contact: Jamel DeCosta, Activity Director

Northampton Nursing and Rehabilitation Center

Address: 1028 Topping Lane, Hampton, Virginia 23666

Phone: 757-826-4922

Contact: Erica Donaldson, Activity Director

Walter Reed Nursing and Rehabilitation Center

Address: 7602 Meredith Drive, Gloucester Courthouse, Virginia 23061

Phone: 804-693-6503

Contact: Julie Boothe, Activity Director

York Nursing and Rehabilitation Center

Address: 113 Battle Road, Yorktown, Virginia 23692

Phone: 757-898-1491

Contact: Mary Garrity, Activity Director

VHS Hospice

Phone: 757-663-6276.

Contact: Ariane Minette, social work and volunteer coordinator

VHS Admissions Team on frontline of customer service

Virginia Health Services’ centralized admissions team handles all incoming patients to our seven nursing and rehabilitation centers.

The team has a combined 50(ish) years of experience with Virginia Health Services. And how do they surprise the individuals they talk to daily?

“Many people are surprised that they get to talk to a human voice,” says team leader Kassie Martin.

They field about 100 (or more) phone calls a day between them. They remain professional, courteous and patient as so many of the individuals they speak with feel the stress of finding a safe place for their loved ones.

Our team members have to know how to decipher insurance information, understand medical charts and breakdown financials.

The team reads medical history and charts – and they get referrals from many sources.

It’s a challenging job to keep track of multiple individuals and where each is in the process. Once the admissions process is completed, the individual transitions to a Resident Navigator at the nursing center to onboard in person, which means our admissions team rarely meets in person those they’ve admitted.

It’s worth it. The team agrees the work they do helps contribute to the community they work in.

Thank you to our team! We can’t do it without you!

Join our team

Our centralized admissions team is looking for a coordinator who is a LPN. Visit vahs.com/careers to apply today.

VHS Maintenance Team makes (everything) work

Creating home-like environments for residents takes a team. The upkeep of each facility requires a team dedicated to working behind the scenes, changing light bulbs, checking the plumbing, and so much more.

It’s National Health Care Facilities and Engineering Week (Oct. 22-28), and Virginia Health Services is celebrating its maintenance and facilities staff. VHS operates three senior living communities, seven nursing and rehabilitation centers, and maintains offices for corporate support services, VHS Rehabilitation, VHS Home Health Care and VHS Home Hospice.

Graphic for Facilities and Engineering Week

Jesse Young, VHS Vice President of Facilities and Development, oversees facility maintenance. He says each building (depending on size) has a dedicated maintenance person or an Environmental Services team member responsible for maintenance tasks. There also is a traveling corporate team that handles major projects and serves as a stopgap for vacations or turnover.

There are two team members who have been with VHS for about 20 years, and several others with the team for five years or less.

“We are so dependent on what they do every day, and yet it’s very behind the scenes. A week like this is valuable recognition of the team,” Jesse says.

Maintaining VHS

Jess says skill sets can vary person to person. Someone in each building takes care of routine tasks.

“It’s a lot of light bulbs, toilet repairs, door adjustments – because of our traffic, doors take a beating,” he says.

Some of the tasks are major, and the corporate team helps handle larger-scale tasks, such as AC/heating unit replacements and boilers. The team handles a lot of plumbing repairs.

“It saves us from having to contract out all of the major items,” Jesse says.

Team members are jacks of all trades.

“For the most part, until you get to the major electrical things, it’s more being able to track an issue and think with an analytical mind. The key is someone who can do a little bit of detective work and get to the bottom of whatever it might be,” Jesse says of maintenance team members.

Some of the aesthetic work, such as painting, and some repairs also fall to EVS to balance the work of all teams.

“It works really well that way,” Jesse says.

Facility updates

The team also manages facility upgrades, including some at The Arbors Independent Living, which opened in Port Warwick in 2003.

The flooring is being replaced in several community spaces and some of the furnishings have been replaced. Apartment upgrades also have been made.

The team also participated in the addition of the Dialysis Den to Coliseum Nursing and Rehabilitation Center, which opened this summer.

The Den, which opened in partnership with DaVita Kidney Care, provides on-site dialysis hemodialysis to Coliseum residents, reducing the discomfort, inconvenience and cost of frequent transportation for treatment.

Dialysis Den chair and equipment at Coliseum
The Dialysis Den at Coliseum opened in June. It is operated in partnership with DaVita.

The VHS facilities team also is working on upgrades to the lobbies of the seven nursing and rehabilitation centers. The first to be completed was at Coliseum to coincide with the opening of the Den. Fresh paint, flooring, graphics and furniture spruced up the entryway. Other improvements include in public restrooms and other shared spaces.

Full photo of Coliseum's lobby
Coliseum’s lobby upgrades including fixing the skylights, and updating the furniture and other fixtures.

Join our team!

We are always on the search for talented jacks of all trades! Visit vahs.com/careers to explore our opportunities and apply.

Dialysis Den at Coliseum featured in Daily Press article

Virginia Health Services and the Dialysis Den at Coliseum Nursing and Rehabilitation Center was featured Monday, Oct. 2, 2023, in an article in the Daily Press newspaper (based in Newport News, Virginia).

The article outlines the benefits of having an on-site dialysis center for residents in partnership with DaVita and features a resident interview.

Read the story: https://www.dailypress.com/2023/10/02/dialysis-den-at-hampton-nursing-facility-gives-residents-their-time-back/

Senior Living Week Resident Spotlights

In honor of National Assisted Living Week (Sept. 10-16), we are spotlighting residents at our Huntington and Hamilton Assisted Living communities. We also are spotlighting residents at The Arbors Independent Living in Port Warwick as part of an all-encompassing Senior Living Week celebration.

Care of our residents is the heart of what we do. Our team works to support these individuals to live their best life. We are thankful they chose to call Virginia Health Services senior living communities home.

The Arbors

‘A lot of fun’

Porter and Marshall Booker have called The Arbors Independent Living home since March.

“Our children got together and chose places for us to look at, and this one of them,” Marshall said. “This had the advantage of no entrance fee. We liked what we saw and this apartment was available. We liked everything about it.”

Portrait of Marshall and Porter Booker
Marshall and Porter Booker started calling The Arbors home in March. They celebrated their 60th anniversary in June.

Marshall is a social person, Porter said, and had given up driving, so moving into a community like The Arbors was the right fit for their lifestyle.

“And I was looking for someone to cook some of my food,” she said. “I was tired of fixing all the meals. … This has worked out fine.”

Portrait of Marshall, Joyce and Sally, who all went to school together growing up.
These three have known one another since youth. Now they are neighbors.

Marshall attended school with two other residents.

“I’m sure our yearbook has been around,” he said with a grin.

The Bookers have been married for 60 years. They met one summer while working at the Commissioner of Revenue’s office in Newport News.

“We worked together one summer and it all worked out,” Marshall said.

“It really led to something,” Porter said with a laugh.

They lived in Poquoson for a long while after moving back to the Peninsula. Marshall taught economics – and briefly was a dean of academics – at Christopher Newport University. He previously taught at Salem College and Old Dominion.

They have four children, nine grandchildren and one great-grandchild. Their daughters live nearby and their son is in the Baltimore area.

The Arbors life

“We made a point to try to know everyone’s first name,” Porter said. “We find most people outgoing …”

“And willing to help,” Marshall added. “I like sitting outside; chatting with people as they come and go.”

He utilizes VHS Rehabilitation outpatient services, which is just downstairs from their home.

“It’s great. He can just walk down to it,” Porter said.

“I like the people,” Marshall said of the rehab team. “They worked with me so I could get up the stairs to my grandson’s rehearsal dinner.”

The Bookers enjoy the dining room choices – “there’s always something to chose from,” Marshall said. “And the desserts are tasty too.”

They also enjoy the activities, like happy hour, bingo, exercise classes, Saturday game nights and “we go down to most of the functions that the (Life Enrichment Director) does,” Porter said.

“It’s just a lot of fun,” Marshall said.

Porter added, “We enjoy the laughter.”

Friends here

Sally moved into The Arbors over the spring. She is recently widowed and said she knew she couldn’t keep up her “big home on the river.”

Portrait of Sally

She wanted to stay close to where she lived.

“I’m still grieving, but I like The Arbors,” she said. “And I have some friends here.”

Sally also has family members who live nearby. One son lives in York County, another in Virginia Beach, and her daughter is 2 miles away in Newport News. Several of her nine grandchildren also live in Newport News.

One of her sons stops by for lunch on Wednesdays. He continues to work at the environmental testing lab his parents launched in Newport News.

Sally’s husband was a chemist. They met in college – she at Longwood, he at Hampden-Sydney. He originally was from Newport News, and once they were married, they moved back, opening the lab in the 1980s on then-Middle Ground Boulevard (now City Center). Sally was the accountant and bookkeeper for the lab.

They would have celebrated their 67th wedding anniversary Sept. 1. Her grandson brought her a dozen red roses on the day because “that’s what Papaw would have given you if he was here.”

Life at The Arbors

Sally says she enjoys activities, such as happy hour and musical entertainers, and Chef Akira’s menu at The Arbors. She likes enjoying her big meal of the day in the dining room, citing a recent special of fried chicken with white gravy as a highlight.

She loves to paint. She also uses rubber stamps to create greeting cards. A room in her apartment is dedicated to her art. She has a gallery wall of previous and recent paintings.

Friends at The Arbors include two childhood classmates. She graduated high school with fellow resident Joyce, and her grandson is married to Joyce’s granddaughter.

“She’s been very helpful to me since I’ve been here,” Sally said of Joyce.

She also likes to read and watch TV. She is a fan of “Virgin River” on Netflix.

The Hamilton

Early Resident

Lassie Crawford says she was the 11th resident to move into The Hamilton Assisted Living in York County.

Lassie Crawford is an early resident of The Hamilton.

“It was a brand-new apartment, clean. I wanted a window with a nice view,” she says. “This suited me just fine.”

She put down her deposit after first seeing it.

Lassie says she was familiar with the location – her husband was at York Nursing and Rehabilitation Center for about two years until he passed.

“I was happy with how they took care of him,” she says. “So when it came time for me to find a place, I checked this out.”

It’s also near her son and his family in Gloucester. She had lived on her own for about nine years before moving into the assisted living community.

“They take good care of us,” she says. “I miss my home. That’s something you never get completely away from. They do make you feel very much at home, that this is your home now. I’ve liked it from the beginning.”

Her son retired from working at the Yorktown Naval Weapons Station. Lassie has three grandchildren and five great-grandchildren who all live relatively close by, save for a granddaughter in Tampa, Florida.

She says she wanted a place that would be convenient for her family to visit. She says they’re very attentive.

Lassie originally is from North Carolina. Her husband was in the Army. They lived together in Panama on assignment before selecting to come to Fort Eustis in Newport News.

“We lived in Newport News for a number of years,” she says. “He was on a lot of assignments I couldn’t join him on.”

They were married 63 years before he passed.

“We had a good marriage. We were happy,” she says. “A lot of times, I would have liked to have him home more. You manage to do what you have to do. It taught me a lot – there were a lot of things I had to do on my own. … After he passed, I stayed in my home along for about 9 years by myself. I did OK.”

Her husband retired after 33 years in the service, then did volunteer work at Fort Eustis. The Crawfords volunteered for Meals on Wheels.

“He enjoyed people. I drove. I could depend on him to be a few minutes – he’d help with other chores they needed help with,” she says.

She enjoyed needlework and sewing, which she translates to quilting classes each month at The Hamilton with Gala.

“She’s good, she’s really good,” Lassie says. “One thing with the activities we have here – some I really enjoy, but we can pick and choose. They keep us pretty busy.”

She enjoys going to the teas.

“Those can be so much fun. Kirstie has a real knack for decorating things and it’s fun just to go see what the theme is.”

Lassie also enjoys the therapy dog visits, Mr. Hamilton (the resident rabbit), art with Emily, musical entertainment and the library drop-off and pick-up in the lobby.

“I feel fortunate I’ve had pretty good health overall,” she says.

The team at The Hamilton made sure she was using her walker to avoid falls.

“They’re really good about helping us take care of ourselves. They want us to do what’s safe. When you need to change, you don’t always take it seriously. I know I didn’t … didn’t take much for me to lose my balance and fall. I needed more help with things.

“I’ve been happy here.”

York County is home

Patricia Foretich has called The Hamilton home for about two years.

She was receiving rehabilitation at York Nursing and Rehabilitation Center for a fractured tailbone before transitioning to assisted living.

Portrait of Patricia Foretich
Pat started at the York and now calls The Hamilton home.

“You just have to wait it out,” she said of waiting out the fracture. “My back has been bothering me for years. I have osteoporosis. But you know, I’m kicking. Not very high. That’s what my mom says.”

She moved to York County when she was 18. She turned 85 this year and has two children who graduated Tabb High School. Her son recently retired from NASA.

Her pride and joy are her five grandsons – she can’t keep the smile off her face when sharing their accomplishments.

“I’m proud of them,” she said. “They worked hard to get where they are.”

She says her family is happy they don’t have to worry about her anymore. Her sister is also a resident, living in an apartment upstairs.

“The Hamilton is great,” she said. “We all look forward to the food. The nursing is wonderful.”

A family friend helps her once a week to run errands, get her nails done and they go out to lunch.

“The activities are great. You can choose. It’s always something,” she said. “The therapy dogs are wonderful, everyone looks forward to them when they come.”

She’s also an avid reader and appreciates the library drop-off and pickup.

“If you want help, all you have to do is ask, and they will gladly help you,” she says.

She spent her career, mostly as a secretary, she said, and tried to stay home as often as possible as her children were growing up. It took slight prying to learn she worked through the Aerospace Education Project for NASA, working at the NASA Langley Visitors Center in Hampton.

“That was great … it was a great place to work,” she said.

She riffled through a box of old photos, pulling out a signed picture from Sally Ride. She traveled to several NASA campuses, including Houston; Cape Canaveral, Florida; and Oklahoma.

“I flew quite a bit,” she said. “I have some good memories … years go by fast.”

The Huntington

Centurion

Muriel Baker has called The Huntington Assisted Living in Newport News home for about two years.

Portrait of Muriel Baker
Muriel turned 100 earlier this year.

She’s a Detroit, Michigan, native and has lived in states coast to coast. Her granddaughter and her family live on the Peninsula, which is how she found herself at The Huntington. Her grandson lives with his family internationally; they teach in American schools overseas. She has four great-grandchildren.

Muriel was a nurse, doctors’ offices, hospitals and in public health. “Once a nurse, always a nurse,” she says. Her mother wanted to be a nurse, but there were fewer training opportunities at that time.

“I enjoyed it all,” she says. “You meet all kinds of people; have to deal with all kinds of people. … I learned to deal with the public.”

Her life has spanned memorable events, including the attack on Pearl Harbor in 1941. Her husband was a pastor, who she met at her family’s church in Michigan. When they were married, he was called to California, where they did Skywatch, reporting on the directions of airplanes coming and going. It was a civilian group, Ground Observer Corps, that was created in WWII and re-established during the Cold War. They also moved Florida. “He was an older man; he was a great man,” she says. “It’s been an interesting life.”

Muriel turned 100 this year. She was surrounded by her friends at The Huntington.

“The people at The Huntington are nice. The food is good. They take good care of us here,” she says. “They keep us busy here; they try to keep us out of mischief.”

She likes Bingo, games like UNO, crafts and, “everybody likes Hoppy (the rabbit).”

“At my age, I’m supposed to be wise. They say wisdom comes with age, but I’m not sure about that,” she says with a smile.

“It’s been an interesting life.”

Find your community

Learn more about our senior living options with Virginia Health Services at vahs.com/seniorliving. We offer independent and assisted living communities to help meet your needs. Schedule a tour today!

VHS Home Health Care rolls out mobile health units to patients

VHS Home Health Care has rolled out use of mobile health units to its clients – under their doctors’ orders.

The mobile kit provides patients enrolled with VHS Home Health Care an automatic way to take readings and for nurses on the team to monitor patient progress in real time.

Tia Hunter, LPN, handles initial setup and monitoring for those using the unit.

“I set up the actual machines and show them how to use it. A nurse goes out first to start the care. Every patient has different orders from their doctor, depending on their diagnosis,” she says.

Tia Hunter has been a LPN with VHS Home Health Care for more than two years. She handles initial setup and monitoring of the mobile kits.
Tia Hunter has been a LPN with VHS Home Health Care for more than two years. She handles initial setup and monitoring of the mobile kits.

Equipment in the kit can record weight, blood sugar, oxygen level, blood pressure, temperature and heart rate. It includes a tablet to which each piece of equipment is Bluetooth-enabled and records and transmits the results. The home health team is alerted to the new updates to monitor the patient.

“If something is really off, I can go to their home. I can send text messages, video calls and reminders, all through the system. And they can do the same,” Tia says.

There also are educational videos available to the patients to help them better understand their care, like what are carbohydrates diabetics should or should not eat.

The VHS Home Health team began implementation of the kit in June. The monitored results also are sent to the doctor for assessment.

“The purpose is to try to keep them home and avoid hospitalizations,” Tia says.

It’s cost-saving and a game-changer for many of the team’s patients.

Learn more

VHS Home Health Care helps individuals get back to living their best life by providing skilled care in the safety and comfort of an individual’s home. The team coordinates care with a patient’s doctor.

The team of professionals include nurses, therapists and social workers who will train and educate and individual and their loved ones to help the individual gain independence.

Research shows receiving care at home with home health services can effectively prevent hospitalizations and costly stays. It is typically covered by Medicare and most commercial insurances.

Learn more about VHS Home Health Care at vahs.com/homehealthcare.

Provider Magazine: Apprenticeships Move Into Mainstream

Virginia Health Services President and CEO Mark Klyczek was recently quoted in an article in Provider Magazine: “Apprenticeships Move Into Mainstream.”

The article outlines how apprenticeships can boost workforce challenges in healthcare.

Virginia Health Services offers an earn-as-you-learn apprenticeship program that graduates Care Assistants to Nurse Aides and covers the cost of the state certification exam to be a CNA. The program has had more than 70 individuals and graduates are employed in VHS nursing and rehabilitation centers.

“It helps bring more structure to what we are doing. It fits our existing training program into a more structured apprenticeship,” Klyczek says in the Provider piece.

“This leads, he suggested, to opportunities for funding to help offset the costs of internal training. He said, ‘When you have an internal apprenticeship program, it may qualify you or the apprentices for additional funding or programs. For instance, for a military veteran, it might mean a housing stipend or other funding is reactivated through the GI Bill.’

“He added, ‘It can grow quickly into more funding than you may think.'”

Read the article.

Learn more about the VHS apprenticeship program at vahs.com/apprenticeship.

Thank you to our volunteers at Virginia Health Services!

We’re celebrating National Volunteer Week by highlighting our communities’ volunteers! Virginia Health Services thanks our volunteers for their time and dedication in supporting our team members and the individuals in our care to live their best life.

Coliseum

In any given month, Coliseum Nursing and Rehabilitation Center may host five or more church groups to provide services to the Residents. We’re highlighting two during National Volunteer Week.

Ebenezer Baptist Church has been coming to Coliseum for about 20 years, according to Deacon Charles Stevens Jr. Minister Tracey DeBrew with Restoration & Faith Kingdom Builders non-denominational organization also comes once a month. They both conduct services at James River Nursing and Rehabilitation Center, in addition to others in the VHS family.

Members of the Ebenezer Baptist Church Missionary Outreach Ministry, including Deacon Charles Stevens Jr. (far right).
Members of the Ebenezer Baptist Church Missionary Outreach Ministry, including Deacon Charles Stevens Jr. (far right).

Deacon Charles joined Ebenezer in 1995 after retiring from the Air Force at Langley. He uses his military logistics background to coordinate the Missionary Outreach Ministry for the church. The group visits four nursing homes consistently each month. Sometimes the dance or puppet ministries also join them.

“This entire ministry just loves something that God has put on our hearts to do. No stopping now,” he says. “We’re doing what God has told us to do. We must go outside the church walls and carry the gospel to wherever we can go and be accepted. We’re really accepted at the nursing homes. A lot of the Residents are drawn to a church service.”

Minister Tracey was ordained in November.

Minister Tracey DeBrew visits Residents at Coliseum once a month and sometimes just stops by to chat with them.
Minister Tracey DeBrew visits Residents at Coliseum once a month and sometimes just stops by to chat with them.

“I felt I was to go out in the community,” she says. “I find it very heart-warming to be able to come out and talk to the Residents. A lot of them were constant churchgoers before they came here. … It’s a blessing, not only for me, but for them.”

She says she provides her phone number in case something happens or they need one-on-one prayer time.

“I will come and pray with the family, no matter the time of night, when someone is transitioning,” she says. “I will travel wherever it is needed.”

They both said Residents are receptive to services.

“I come in with a lot of energy and I have three other people with me. We put on music, we dance, we move. It gets exciting, it gets fun,” Minister Tracey says. “I love the Residents. Sometimes I’ll just come and visit them throughout the week. I listen to them. I’m accessible. I learn so much from these people.”

Adds Deacon Charles, “We get our enjoyment when God manifests in this place.”

Lancashire

Lancashire volunteer Joyce Taylor and two Residents enjoy a morning craft.
Lancashire volunteer Joyce Taylor and two Residents enjoy a morning craft.

Joyce Taylor couldn’t stop coming in to work. After spending 14 years in the dietary department at Lancashire Nursing and Rehabilitation Center, she still can be found at the facility volunteering several times a week. She lives across the street and joins the Residents for activities such as crafts, Bingo and outings.

“I just love being with the Residents,” she says.

The Residents love having her nearby too.

The Hamilton

Gala Damato and her friend (and neighbor) Pam visit The Hamilton monthly to do a quilting activity with the Residents.
Gala Damato and her friend (and neighbor) Pam visit The Hamilton monthly to do a quilting activity with the Residents.

Gala Damato loves to quilt. And for the past year, she has been sharing her skill and time with the Residents at The Hamilton Assisted Living.

Pam and Gala work with the Residents on designing placemats in blues and greens.
Pam and Gala work with the Residents on designing placemats in blues and greens.

She comes from a family of quilters, including her mother and grandmother, and is in two guilds. She is the service project co-coordinator in one of the guilds.

“Quilters like to give back. … We just find places that will take them. A few of these ladies are quilters or were quilters,” she says.

She and her friend Pam come monthly and work with the Residents on different projects. It’s one of the best attended activities. The first time she visited, she says she brought a few quilts to talk about. It was so popular, activity director Kirstie Saunders suggested more hands-on visits.

The Residents designed placemats for their rooms as the March project. Some fabrics will help spur memories; other fabrics are colored themed to season, Gala says.

“If you have a talent to share, here’s the place,” Gala says. “My mother was in an assisted living in Oklahoma; she would have loved something like this.”

She and her husband moved to Hampton about 20 years when he was in the Air Force. He retired from Langley AFB in 2007. Gala says she substitute teaches and got serious about quilting in 2011.

The Huntington

Martha and Jerry Dodson have been fixtures in the volunteer community for more than 40 years.
Martha and Jerry Dodson have been fixtures in the volunteer community for more than 40 years.

Jerry and Martha Dodson volunteer almost daily in the community. One Monday a month, you’ll find them doing crafts with the Residents at The Huntington Assisted Living.

The Dodsons are no strangers to volunteering. They have been active in several organizations, including with Virginia Health Services communities, for more than 40 years.

They deliver Meals on Wheels and volunteer with their church, the Women’s Club of Hilton Village (Jerry’s an honorary member), an art studio, and on Saturdays are at the farmers market in Hilton Village handing out juice and crafts for kids.

During the holidays, they visit nursing homes and senior living communities dressed as Mr. and Mrs. Claus, distributing gifts and cards to the Residents. (Jerry also can be found in the spring as the Easter Bunny.)

Martha and Jerry Dodson help Huntington Residents with a spring craft during their April visit.
Martha and Jerry Dodson help Huntington Residents with a spring craft during their April visit.

They say volunteering gives them purpose.

“Volunteering doesn’t mean you have to spend a lot of time or money,” Martha said.

There are all kinds of ways you can volunteer, whether it’s by creating a card, volunteering to help with a craft project, or making a phone call.

“We fill in the gaps,” Jerry said. “We have so many relatives – and that’s OK, we don’t have any children – because Residents thought we were family.”

Martha added, “You just develop relationships and connect with folks.”

Walter Reed

Ray Agtay has been a volunteer at Walter Reed for nearly 20 years.
Ray Agtay has been a volunteer at Walter Reed for nearly 20 years.
Ray Agtay helps Residents get around the facility for meals and activities.

Ray Agtay has been volunteering at Walter Reed Nursing and Rehabilitation Center for almost 20 years – beginning shortly after he and his mother moved to Gloucester. A recognizable face around the facility, he completely has embraced the role of a team member in a volunteer capacity, coming three days a week.

“I just like helping people,” he says. “I like spending quality time with them.”

He helps mostly with activities and helping Residents get to and from their rooms around the facility. He helps with crafts and set up an audio/visual cart for Bingo so all the Residents can see and hear what’s being called.

“I love the people here,” he says. “The Residents and staff always commend me on my positivity and outlook. I don’t get paid, but I consider myself part of the staffing.”

Volunteer with VHS

All of Virginia Health Services’ communities are happy to accept volunteers.

Church and youth groups, school service organizations, Greek life and other college organizations, and individuals are needed to help facilitate activities and provide social interaction and support to Residents.

VHS Hospice also is looking for volunteers interested in assisting those in end-of-life care and their caregivers.

Contact the community nearest you to apply and discuss options with our team.

Volunteer locations

Coliseum Nursing and Rehabilitation Center

Address: 305 Marcella Road, Hampton, Virginia 23666

Phone: 757-827-8953

Contact: Shawn Hill, Activities Director

The Hamilton Assisted Living

Address: 113 Battle Road, Yorktown, Virginia 23692

Phone number: 757-243-8559

Contact: Kirstie Saunders, Activities Director

The Huntington Assisted Living

Address: 11143 Warwick Blvd., Newport News, Virginia 23601

Phone: 757-223-0888

Contact: Devyn Hotop, Activity Director

James River Nursing and Rehabilitation Center

Address: 540 Aberthaw Ave., Newport News, Virginia 23601

Phone: 757-595-2273

Contact: Shawn Hanberry, Activity Director

Lancashire Nursing and Rehabilitation Center

Address: 287 School St., Kilmarnock, Virginia 22482

Phone: 804-435-1684

Contact: Amber Watson, Activity Director

The Newport Nursing and Rehabilitation Center

Address: 11141 Warwick Blvd., Newport News, Virginia 23601

Phone: 757-595-3733

Contact: Jamel DeCosta, Activity Director

Northampton Nursing and Rehabilitation Center

Address: 1028 Topping Lane, Hampton, Virginia 23666

Phone: 757-826-4922

Contact: Charlene Craig, Activity Director

Walter Reed Nursing and Rehabilitation Center

Address: 7602 Meredith Drive, Gloucester Courthouse, Virginia 23061

Phone: 804-693-6503

Contact: Julie Boothe, Activity Director

York Nursing and Rehabilitation Center

Address: 113 Battle Road, Yorktown, Virginia 23692

Phone: 757-898-1491

Contact: Mary Garrity, Activity Director

VHS Hospice

Phone: 757-663-6276.

Contact: Ariane Minette, social work and volunteer coordinator

Work feels like home for Cofields at Coliseum

A lot of Virginia Health Services employees will share they find working for the organization to be like family. For the Cofields, it’s literally true.

Five members of the Cofield family are also team members at Coliseum Nursing and Rehabilitation Center.

Angel Cofield is the business office manager, Catesha is a nurse scheduler, LaToria is a nurse aide, LaToya is MDS, and brother Dominique works in the dietary department.

Three sisters, Angel, Catesha and LaToya, have been part of the VHS family for a long time, working at James River Nursing and Rehabilitation Center and at then-Coliseum Park before its 2013 purchase by VHS.

LaToria completed the apprenticeship program to become a CNA, and is working toward her certification exam. She started in dietary before moving to laundry and housekeeping. She says she was encouraged to enroll in the earn-as-you-learn apprenticeship program to keep growing with the company.

Working together

You’d think spending so much time together, between work and home, would wear on their relationship. But all said it makes them stronger, they push each other harder to be better.

Angel and LaToria family photo
Angel and her sister

“We’re so used (to being together) it doesn’t bother us to work together too,” Angel says. “We bicker, but we push each other. We can vent to each other.”

That sentiment is echoed by family members.

“My mom raised the six of us to be close …” Catesha says. “We’re used to it. … if we get tired of each other, we just go in our room. It’s good; it don’t bother us because we’re so close.”

The pandemic pulled the team at Coliseum together as a whole, Angel says. “You get that family feel throughout the company.”

“All of my siblings have such great work ethic,” Angel says. “I admire their skills.”

Career development as a team

The support for continued education really helps VHS stand out among other companies.

“Dudley was definitely a great teacher. She’s inspirational,” Angel says.

LaToria says Coliseum Administrator Dudley Haas is encouraging her to explore options, and Catesha says she’d love to see her sister go to school to be an LPN or RN. Catesha says she also is debating going through the Administrator-in-Training (AIT) program. She was named Team Member of the Year at the facility.

“You want to stand out, you go that extra mile,” Angel says of the family being overachievers.

Catesha says it took some time for her to realize she could be a good mentor.

“I tell people that I see who have attitudes, I try to talk to them. I tell my story, how I was, and it resonates with them. It’s my purpose, I can mentor someone, even if it’s just one person I can touch,” Catesha says.

Angel was Team Member of the Year at Coliseum
Angel was Team Member of the Year at Coliseum Nursing and Rehabilitation Center. She was given her certificate by Administrator Dudley Haas.

Family ties

Angel says most of her best friends she has gotten to know through VHS.

“It’s like a family feel. I know everybody, I’ve been here forever. This is like home to me,” Catesha says.

Their family is originally from eastern North Carolina, in the Edenton area.

“We moved as a unit,” Angel says of her family. “It’s a coincidence(ish) we all wound up here.”

Join our team

Join our team and be part of the family. We have positions available in nursing, dietary, housekeeping, custodial, accounting and more. Visit vahs.com/careers to see our available openings and apply.

Five VHS apprenticeship students graduate to Nurse Aides

Virginia Health Services hosted a graduation ceremony Thursday, March 2, 2023, for its five apprentices. They graduated from Care Assistants to Nurse Aides, and will have to pass the state board certification exam to become a Certified Nurse Aide (CNA).

The five apprentices were part of the VHS earn-as-you-learn program. Students are paid to attend class and graduate with a job within the company. The apprenticeship also covers the cost of the certification exam.

The five graduates will work at Northampton, The Newport and James River Nursing and Rehabilitation Centers.

“It’s not often everyone in my class touches my heart, but you all did,” said instructor Nora Gillespie, RN.

The graduates

Tiffany Colbourne (co-salutatorian), Eldreelnette (Ellie) Kpabla, Ke’Asia Jones, Joshai Smith (valedictorian) and Janelle Robinson (co-salutatorian) had to pass 14 tests and learn 22 skills during the course of about six weeks. The combination of classwork and clinicals allowed the students to put what they learned to the test while working with patients at James River.

“Your potential is limitless. You’re all great young ladies and were amazing during clinicals,” said Director of Education Princess Henderson, RN. “You really fought for your residents’ rights!”

Nora refers to the apprenticeship program as “CNA bootcamp” because of its intensity.

Valedictorian Joshai Smith gives remarks.
Valedictorian Joshai Smith gives remarks.

“You were wonderful,” she told the graduates. “But your job’s not done. You still have to review with Princess and I to prepare and pass state boards.”

The students were complimented on their focus, interest and camaraderie.

Joshai congratulated her fellow graduates in her valedictorian remarks.

“The past few weeks have been life changing as we learned the skills to become CNAs. Despite learning a lot of information to retain in a short amount of time, we all achieved it with each other. We all made it across the finish line; we should all be proud of ourselves. …

“Being in the CNA program has opened the door to new possibilities for our futures.”

Join our team

Applications for our May class will open April 3. Our next class starts March 20. Visit vahs.com/apprenticeship for program details and to apply when applications are open.

“This program is unique,” Nora said during the ceremony. “Students have jobs when they finish the program. They are paid to attend class. There are lots of opportunities at VHS for apprentices.

“Mine and Princess’s goal is to make you the best you can be.”

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