VHS celebrates our long-term care administrators

It’s Long-Term Care Administrators Week!

The American College of Health Care Administrators (ACHCA) established the week to recognize the “key players in the care team.” Administrators “are entrusted with the responsibility of managing the care of our loved ones. They touch the lives of residents and families, and, most importantly, ensure that their staff provides the highest level of quality care to a vulnerable population.”

Virginia Health Services celebrates our Administrators at our nursing and rehabilitation centers! They dedicate their time and attention to their Residents and team members. They multi-task and do whatever they can to make their centers feel like home, all while providing leadership and support to their entire team.

Please join us in thanking our long-term care Administrators and Assistant Administrators and get to know them in their Q&As below.

Coliseum Nursing & Rehabilitation Center

Coliseum Administrator Dudley Haas.

Dudley Haas, Administrator

Years with Virginia Health Services: 9 years.

What drew you to a career in long-term care? I started as a QA (Quality Assurance) nurse for the hours and ended up in the Administrator-in-Training program.

How would you describe your job in 3 to 5 words? Every day is different.

What aspect(s) of the job would surprise others? Some of the issues and concerns that we deal with daily.

What is something you like to do outside of the facility that is unexpected? Quilting.

Haley Holland was promoted to Assistant Administrator last week. She served as Activity Director as Coliseum prior to her promotion.

James River Nursing and Rehabilitation Center

Stephen Berczek
James River Assistant Administrator Stephen Berczek.

Stephen Berczek, Assistant Administrator

Years with Virginia Health Services: About 3.

What drew you to a career in long-term care? Started out in physical therapy as a tech for VHS and then branched off into the administrative roles.

How would you describe your job in 3 to 5 words? Rewarding, challenging, fast-paced.

What aspect(s) of the job would surprise others? The extensive workload.

What is something you like to do outside of the facility that is unexpected? Snowboarding, riding motorcycles, traveling and golfing.

Lancashire Nursing and Rehabilitation Center

Our Northern Neck facility is in search of an administrator. Learn more about the position.

The Newport Nursing and Rehabilitation Center

Suzanne Williams
The Newport Administrator Suzanne Williams

Suzanne Williams, Administrator

Years with Virginia Health Services: 24 years.

What drew you to a career in long-term care? In life, people close to me struggled with early onset dementia including my mom and my grandpa. It was important to me to have a career that would allow me to assist in providing support for residents as well as their families. Creating an environment that assists individuals to live their later years with happiness and dignity celebrating who they were as well as who they are now.

How would you describe your job in 3 to 5 words? So incredibly rewarding!

What aspect(s) of the job would surprise others? I think people would be surprised at how much fun we have. There are components that are very difficult but we find ways to laugh every single day.

What is something you like to do outside of the facility that is unexpected? I am a photographer.

Northampton Nursing and Rehabilitation Center

Nikki Clements
Northampton Administrator Nikki Clements

Nikki Clements is coming up on a year as Administrator. This is her second turn with Virginia Health Services. She says her true passion is serving the Residents and staff in our long-term care communities and believes that to be successful is understanding that “what you do is far greater than what you say” from Stephen Covey. In her spare time, Nikki enjoys traveling and spending time on the water with her family and their rainbow of rescued labs.

Erin Mathis is the Assistant Administrator. She wore many hats in several roles at Northampton prior to her promotion.

Walter Reed Nursing and Rehabilitation Center

Bryant Hudgins
Walter Reed Administrator Bryant Hudgins

Bryant Hudgins, Administrator

Years with Virginia Health Services: 25 years.

What drew you to a career in long-term care? I was drawn to long-term care because I enjoy helping people and I’ve felt that at times our older, wiser community has been underserved and sometimes forgotten.

How would you describe your job in 3 to 5 words? Rewarding, fast-paced, unique.

What aspect(s) of the job would surprise others? The ever-changing needs of each day. There is not much of a constant. The job and its duties evolve daily.

On a different note, it can be surprising to others how upbeat and active our Residents are. Long-term care at times is looked at as an end-of-life setting, but our Residents in the facility lead very active lives, maintaining social groups, engaging in activities, etc.

What is something you like to do outside of the facility that is unexpected? I am a board member on the Rappahannock Foundation for the Arts and work to bring all types of fine arts performances, even internationally, to the Northern Neck of Virginia. Expectedly, I enjoy coaching youth sports. I have been doing this for the last 11 years.

Nicole Beck, Assistant Administrator

Years with Virginia Health Services: Less than a year.

What drew you to a career in long-term care?  I had a family member who was in a state facility and saw what happens when an administrator has control but doesn’t have passion. I wanted to change that.

How would you describe your job in 3 to 5 words? Juggler at a circus.

What aspect(s) of the job would surprise others? How much time I don’t spend in my office. And that I can easily make my 10,000 steps a day in heels.

What is something you like to do outside of the facility that is unexpected? Driving in the snow, when we had those couple days last month. I was loving it. Being outdoors, snow sports or mudding with the family.

York Nursing and Rehabilitation Center

Elizabeth Cabusora
York Administrator Elizabeth Cabusora

Elizabeth Cabusora, Administrator

Years with Virginia Health Services: Started as administrator June 2021; was LPN at James River from 2008-2009.

What drew you to a career in long-term care? Caring for others — family, people of authority, peers, elderly – was part of my upbringing.

How would you describe your job in 3 to 5 words? Compassion is required.

What aspect(s) of the job would surprise others? You can utilize your talents in your workplace — we all appreciate the effort!

What is something you like to do outside of the facility that is unexpected? Karaoke 😊

Jordan Kay, Assistant Administrator

Jordan Kay
York Assistant Administrator Jordan Kay

Years with Virginia Health Services: Almost a year and a half.

What drew you to a career in long-term care? I was drawn to working in long-term care for many reasons. The main reason is that I wanted to help those who have shaped all of us and the world into what we are today. I love being the reason one of my Resident’s smiles.

How would you describe your job in 3 to 5 words? Rewarding, fun, and a reason to smile.

What aspect(s) of the job would surprise others? One moment I could be fixing a TV then the next moment I could be playing checkers with a Resident.

What is something you like to do outside of the facility that is unexpected? I love spending my time off outside, whether that is hiking in the summer or snowboarding in the winter.

CFO Nikki Boldy celebrates 25 years with Virginia Health Services

It started with a part-time job while in college.

Virginia Health Services CFO Nikki Boldy worked in billing while pursuing a degree in business administration with an accounting concentration at Christopher Newport University.

The Newport News native, a graduate of Menchville High School, has lived on the Peninsula her whole life.

This year, Boldy celebrates her 25th year with Virginia Health Services.

Throughout her tenure, she has seen and been a part of the company’s growth and success.

She’s been through two technology overhauls in shifts from paper time cards to electronic ones, and the conversion to electronic medical records. She was with VHS for the acquisitions of two convalescent centers, the start up of five companies and two major changes to Medicare reimbursement.

Through it all, her reason for staying in one spot has been consistent: “The people. I work with a wonderful team.”

Several faces in the finance department have stayed the same, while it has grown to include new ones.

“If you look at the longevity of the accounting department, it speaks volumes about our team,” Boldy said.

She was promoted to Chief Financial Officer in July 2020, previously serving as the Controller.

Boldy was honored for her 25 years of service at an awards ceremony May 13, 2021, during celebrations throughout the company for National Skilled Nursing Care Week.

VHS uses the week as an opportunity to celebrate its team members with service awards and other recognitions, food and fun activities.

VHS CEO Mark Klyczek congratulates Joyce Stevens on 25 years of service.

Eight were honored during a ceremony at the corporate offices in Newport News for having five or more years of service, including Joyce Stevens, a housekeeper who has been with the company for 25 years.

Longevity in the company can be attributed to opportunities to be promoted from within, Boldy said.

She served as a biller, billing supervisor and accounting supervisor for VHS before promotions to Controller and CFO.

“I have been fortunate to be able to progress with one company,” she said. “VHS has always treated me well. I have worked my way up, and been rewarded along the way for doing good work.”

She added, “VHS wants to be able to help employees better themselves and move up, if that is what they wish to do. You see it in the longevity of members of the team.”

Boldy said she got advice along the way to help open more doors for her, including from a professor at CNU who encouraged her to add a concentration in accounting – even though she knew she didn’t want to be a public accountant – and from a former manager at VHS, who encouraged her to get a CPA license.

“I’m glad she did,” Boldy said. “I don’t know that I would have taken it upon myself to do it.”

Outside of work, she said her happy place is outdoors in the sun, preferably on a beach with a book.

VHS thanks its dedicated employees. It honored about 65 employees across its business units this week for their service of 10 or more years.

Learn more about joining our team on our Careers page.